Who we are
Our website address is: https://royal-nutri.com.
Introduction
This Privacy Notice details what personal data Royal Nutri may collect about you when interacting with us, as well as explaining how we store, handle, and protect those data.
We understand the importance of keeping you well informed about your rights and how Royal Nutri manages your data. We will highlight key processes, such as our credit check and the integration of data to create your profile with us.
We hope to clarify any doubts you may have with this document, but if you have further questions, please do not hesitate to contact us.
By using the Royal Nutri site, you acknowledge that Royal Nutri acts as the controller of your personal data.
What is Royal Nutri?
Royal Nutri, referred to in this document as ‘the Company’.
The registered office of Royal Nutri is located in Curitiba, state of Paraná – Brazil, and our company registration number is CNPJ: 53.758.703/0001-40.
In this notice, ‘we’ and ‘us’ refer to Royal Nutri.
Legal Basis for Data Processing
We fully comply with the current data protection laws, including Brazil’s General Data Protection Law (LGPD), the European Union’s General Data Protection Regulation (GDPR), and the relevant laws of the United Arab Emirates (Law number: 45/2021). These laws establish various legal bases for the collection and processing of personal data, such as:
- Necessity for the execution of a contract;
- Compliance with legal obligations;
- The company’s legitimate interests, provided they do not override the interests or fundamental rights and freedoms of the data subject.
When Do We Collect Your Personal Data?
Your data is collected during various interactions with Royal Nutri, such as when making purchases on our website, opening an account, engaging on social networks, among others.
What Personal Data Do We Collect?
We collect information such as your name, email address, telephone number, delivery and billing addresses, order history, purchase preferences, among others.
Use of Your Personal Data
Royal Nutri aims to offer the best possible customer experience, using your data to personalize offers and services. We process your data for order management, handling inquiries and complaints, fraud prevention, and more, always respecting applicable laws.
Personalized Direct Marketing
We integrate your collected data with third-party information, with your consent, to present offers that may be of interest to you.
Protection of Your Personal Data
We adopt stringent measures to protect your data, including the use of security technology and regular monitoring of our systems to identify and address vulnerabilities.
Data Retention
Your personal data is kept only for the time necessary for the purposes for which it was collected, in compliance with applicable retention laws.
Sharing Personal Data
Your data may be shared with trusted third parties who assist us in providing services, always following our strict data protection guidelines and respecting your privacy.
International Data Transfers
We may transfer your personal data outside the EEA, Brazil, and the United Arab Emirates, ensuring equivalent protection and complying with applicable data protection laws.
Your Rights
You have significant rights regarding your personal data, including the right to access, correct or delete your data, as well as the right to object to or restrict certain processing.
Direct Marketing
You can object to the use of your data for direct marketing at any time by contacting us directly.
Regulation and Compliance
If you believe your data has not been handled correctly, you have the right to make a complaint to a regulatory body.
Customers Outside the EEA, Brazil, EAU
We recognize the importance of data protection in all jurisdictions and ensure compliance with relevant local laws regarding the processing of personal data.
Contact
For any questions related to this Privacy Notice or the treatment of your personal data by Royal Nutri, please contact us.
This revised document incorporates respect for the data protection laws of Brazil, the European Union, and the United Arab Emirates, ensuring that Royal Nutri is in compliance with all these regulations.